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Privacy Policy

At the Elkhorn Resort, the privacy and security of your personal information are of utmost importance to us. This Privacy Policy provides detailed information on how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined in this policy.

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1. Information Collection

We collect personal information in several ways, including:

  • Reservations: When you book a stay with us, we collect details such as your name, address, email, phone number, payment information, and special accommodation requests.

  • Guest Services: Information collected through our resort services, such as spa bookings, dining reservations, or event planning.

  • Communications: Correspondence via email, phone, or through our website, including inquiries and feedback.

  • Online Interactions: Data collected from our website and social media platforms, such as IP addresses, browser types, and browsing behavior, through the use of cookies and similar technologies.

 

2. Use of Information

The personal information we gather is utilized to:

  • Facilitate and manage your resort reservations and any related services.

  • Enhance our services and tailor your experience to better meet your needs.

  • Communicate with you about your stay, offers, and resort updates.

  • Conduct market research to improve our offerings.

  • Fulfill legal and regulatory requirements.

 

3. Sharing of Information

Elkhorn Resort does not sell or rent your personal information to third parties. We may share your information with third-party service providers who assist us in providing our services, but only under strict agreements that protect your data. Importantly, we do not share your SMS consent or phone numbers for SMS communications with any third parties without your explicit consent.

 

4. Security Measures

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of secure servers, encryption, and access controls. Despite our efforts, please note that no security system is impenetrable.

 

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once this period expires, we will securely delete or anonymize your information.

 

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate or incomplete data.

  • Withdraw your consent for specific data processing activities.

  • Request the deletion of your personal information in certain circumstances.

 

To exercise these rights, please contact us using the information provided below.

 

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be communicated through our website and will be effective upon posting.

 

8. Contact Information

For questions, concerns, or requests regarding your personal information or this Privacy Policy, please reach out to us at:

Email: frontdesk@elkhornresort.mb.ca
Phone: 1-204-848-2802

 

Thank you for trusting Elkhorn Resort with your personal information. We are committed to ensuring a safe and enjoyable experience for all our guests.

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